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FLOX's Guide to Logistics Service Providers

Definitions of X-Party Logistics providers are often confusing. Understanding of the types, especially the 5PL, will help you choose a model with the best fit to your business.

The logistics industry is filled with technical terms and evolving jargon that can be difficult for new and even experienced professionals to understand. This can make communication and collaboration between different parties involved in the supply chain more challenging. We wrote an FAQ page on many of the technical terms but in this blog post, we will address confusing 1PL/2PL/3PL/4PL/5PL/… terminologies used by many.

Each Logistics Service Provider (LSP) offers a unique set of services and has a distinct value proposition, so it is essential for their clients to have a clear understanding of the different types and their respective capabilities.

What is a 1PL?

1PL, or First-Party Logistics provider, refers to companies that directly own or lease assets and handle all of their logistics operations in-house.

In this model, the organisation manages its cargo, including warehousing, shipping, and distribution, using its own resources and infrastructure.

One of the typical characteristics of a 1PL company is that they have full ownership over logistics. It owns and operates its vehicles, warehousing facilities, and related resources. With complete oversight over logistics operations, 1PL businesses can streamline processes according to specific needs, ensuring a tailored approach to transportation and storage. By eliminating intermediaries, They may save on the fees associated with third-party logistics providers. This often leads to more straightforward cost structures.

What is a 1PL

Who uses 1PL?

1PL is most common among large corporations or industries that have substantial logistics needs, such as manufacturing, retail, and e-commerce. Companies like Amazon, with their vast fulfillment network, exemplify 1PL operations, as they handle extensive logistics without outsourcing to third parties.

What is a 2PL?

2PL, or Second-Party Logistics providers are companies that offer customers specialised services e.g. haulage, warehousing, yard management or freight forwarding. The relationship between such 2PL and a client is usually tailored to meet their specific needs and contractual requirements.

Both of the above types are fairly straightforward and require a client (manufacturer or product/inventory owner-shipper) to employ a fully staffed supply chain management function which includes colleagues that cover all aspects of logistics operational requirements ranging from procurement to inventory planning and transport or warehouse management.

The subsequent xPL types are becoming more sophisticated with their capabilities and service offerings and that is what creates most of the confusion and misunderstandings among clients. Some authors go as far as artificial 7-9PL definitions which often lack substance and are mostly used in a novel marketing narrative. We would like to take a simpler view of those definitions, especially from the position of what it means for the client’s operations and decision-making point of view.

What is a 2PL

 

 

Who uses 2PL?

2PL services are primarily used by businesses that require a targeted approach to transportation and logistics without the need for complete outsourcing. Industries such as manufacturing, retail, and automotive commonly engage 2PL providers to handle specific logistical tasks efficiently. A manufacturing company might collaborate with a 2PL provider for its transportation needs, benefiting from reliable freight services while managing warehousing on its own.

These organisations are typically larger or have a sophisticated supply chain that allows them to manage certain aspects of logistics internally already. This involvement helps them exercise greater control over their logistics operations while still leveraging the expertise and resources of 2PL providers for specialized tasks. Retail businesses may work with a 2PL for warehousing and distribution services to optimise inventory management and ensure timely delivery to customers.

2PL is also advantageous for companies entering new markets or regions. By partnering with providers that possess local expertise and resources, they can adapt to distinct logistical challenges without a significant investment in infrastructure. A company expanding its operations into a different country may rely on a 2PL specialized in international freight forwarding to navigate customs regulations and manage transport logistics effectively.

What is a 3PL?

The simplest of the rest is a 3PL, or Third-Party Logistics providers, which offer integrated logistics services across multiple operational categories e.g. haulage and distribution, warehousing and inventory management. 3PL providers usually operate their own asset base but also have an extensive network of partners that offer a wider range of related services such as co-packing and customs clearance documentation management.

3PLs are generally more focused on logistics services like order fulfilment, distribution, and warehousing as well as tend to offer more comprehensive service contracts which may include provisions for outsourcing some of the supply chain and logistics management functions. These types of contracts allow their clients not only to take advantage of the scale and expertise of a 3PL but also reduce internal management headcount as well as “outsource” some of the supply chain management risks and efficiency improvement programmes. The upside of having lower logistics administration costs is often undermined by the loss of in-house logistics operational knowledge. Overreliance on such an LSP often results in weakened negotiating positions and subsequent growth of external operational spending for their clients.

What is a 3PL

Who uses a 3PL?

3PL providers serve a diverse array of industries, making them an component of many business models.

Small to Medium Enterprises (SMEs)

For small to medium enterprises, partnering with a 3PL can be a strategic move. SMEs may lack the resources or infrastructure to manage complex logistics operations on their own. By outsourcing these functions to a 3PL, they can benefit from professional expertise, advanced technology, and established networks that would otherwise be costly or impossible to maintain independently. This collaboration allows SMEs to concentrate on their core competencies, such as product development and marketing.

E-commerce Businesses

The explosive growth of e-commerce has heightened the demand for efficient logistics solutions. Retailers operating online, especially those without a physical storefront, rely heavily on 3PL providers for order fulfillment, warehousing, and distribution. A reliable 3PL can help manage high order volumes, seasonal fluctuations, and the intricacies of direct-to-consumer shipping, all essential for maintaining customer satisfaction in the highly competitive e-commerce industry.

If you want to learn and understand more about terminology like this then take a look at our guide to logistics jargon

What is a 4PL?

In order to deliver the above comprehensive contracts many 3PLs sub-contract parts of their service offerings to 2PLs or other 3PLs, which may have available capacity. Such “layered” operations have ultimately led to the creation of an “asset-light” 4PL, or Fourth-Party Logistics, service provider category.

In 1996 Accenture registered “4PL” as a trademark which was defined as: “A supply chain integrator that assembles and manages the resources, capabilities, and technology of its organisation with those of complementary service providers to deliver a comprehensive supply chain solution.” Since then the registration has expired, but the concept still means that a 4PL acts as the sole interface between a client and the range of its LSPs. So in contrast with 3PL the pure 4PLs could be completely asset-less and provide services of managing the entire clients’ logistics operations, leaving them with only strategic planning and executive control responsibilities.

This is a very appealing model, especially to manufacturer-type clients which can focus on what they do best, whilst outsourcing operations that aren’t related to its core business competency. Additionally, with complete oversight of the supply chain, 4PLs are often incentivised to uncover efficiencies and operational cost reduction opportunities. However, with very little involvement in the day-to-day logistics operations, such clients will need to work closely with their 4PL to ensure that it’s meeting procurement imperatives and order fulfilment timelines. Subsequently, this may lead to excessive relationship management and administration efforts as well as overdependence on a single LSP. Additionally, many manufacturers guard their sourcing and logistics operations closely from competitors and even non-disclosure or non-compete agreements may leave too much risk in the operations.

Development of advanced analytical tools, AI / Machine Learning and other cloud-based technologies have driven the emergence of the newest 5PL, or Fifth-Party Logistics Service provider type. The category has a range of definitions where some believe that 5PLs are integrated Lead Logistics Providers (or LLP), coordinators or managers of other 3-4PLs. This view essentially describes a glorified 4PL and only creates confusion and an additional administrative layer with magnified negatives of the traditional 4PL model.

If you're interested in learning more, take a look at our current state of logistics in the UK analysis.

What is a 4PL

Who uses 4PL?

4PL services are attractive for companies and industries that seek to streamline their logistics processes and focus on their core competencies.

They can include manufacturers. Manufacturers often have complex supply chains involving a multitude of suppliers, transportation modes, and distribution channels. By using a 4PL, these companies can offload the intricacies of logistics management, allowing them to concentrate on production and innovation. This setup also helps them achieve better economies of scale and operational efficiencies by leveraging the 4PL's expertise in optimizing the logistics network.

The boom in e-commerce has forced many retail companies to rethink their logistics strategies. E-commerce businesses that experience rapid growth often turn to 4PLs to deal with increasing order volumes and distribution challenges.

 

What is a 5PL?

By our definition - 5PL is a pure Technology and completely asset-less Service Provider which offers clients an operational management software solution centred around the following key principles:

  • integrated across end-to-end supply chain networks and their functional requirements
  • uses advanced data management and analytical technologies
  • LSP agnostic and reliably manages all aspects of provider relationships

Integration across all supply chain networks of an individual client is critical as it enables effective and synchronised management of different logistics channels, inventory levels, impound supply and procurement activities. These processes are highly interdependent and the traditional siloed approach to optimisation of either of them often leads to the delivery of local benefits at the expense of the other functional areas (e.g. minimised inventory at the expense of product availability and transport costs or optimised transport utilisation at the expense of inventory levels and warehousing operations).

Only recent advancements and the emergence of powerful analytical technologies based on deterministic algorithms as well as AI/ML tools are now allowing fast analysis of vast arrays of interconnected datasets which enable an end-to-end optimisation of logistics networks. The main advantage of pure 5PL tech systems is that they are used by in-house supply chain management teams which not only allows them to take back full control over logistics operations from 3-4PLs but also retain operational know-how and effectively manage supply chain risks in-house.

What is a 5PL

Relationship between LSP and Client

In this guide we will ignore 6PL, 7PL, etc models, which appear to be pure artificial constructs that combine elements of the earlier types but without substantial differentiation in meaning or service provision.

The impact and relationships between a typical xPL operating / service model and their respective clients could be summarised as follows:

  Client (shipper / manufacturer) LSP
1PL All operations in-house N / A
2PL All decision-making, operations and risk management Specific service functions delivery as an when required
3PL Decision-making limited to overall planning and operational control Short-term planning and day-to-day operations management
4PL Only strategic planning and high level operational control Planning, overall management and subcontracting LSP selection
5PL Automated decision-making and full operational control back in-house On-Demand delivery of specific service functions as directed

Understanding the differences between logistics providers is essential for businesses looking to optimise and improve their supply chain operations. Each provider type offers unique services that cater to different clients' needs, making it essential to choose the right provider for your business.

Whether you choose a 1PL, 2PL, 3PL, 4PL, or 5PL provider, make sure to consider all trade-offs and choose a model that aligns best with your business goals and objectives.